Reference

What You Agree To When You Play With Us

Our legal terms set the rules for how your account works, how we handle your personal data, and what you can expect from us — and what we expect from you.

State-dependent accessAccount data rightsPayPal, Venmo, Play+ wallet termsContact paths for policy questionsCookie and retention policy
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foxwoods What You Agree To When You Play With Us
REACH OUR LEGAL TEAM

How to Contact Us on Policy Matters

If you have a question about our terms, want to request your account data, or need to report a policy concern, there are three direct paths to us. Response times depend on request type — data access requests follow the timeline set by applicable state law, while general policy questions are handled by our support agents during normal hours.

Live Chat Open the chat icon in your account menu on mobile or desktop. Our agents can route policy questions to the right team and confirm receipt of formal requests.
Email Support Send policy questions or data requests to our support email found in the Help section of your account. Include your username and the nature of your request for faster handling.
Account Settings Some requests — like updating your contact details, reviewing linked payment methods such as PayPal or Venmo, or downloading your transaction history — can be handled directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We operate with a clear set of data practices so you always know what we hold and why. Identity verification is required before your first withdrawal — whether that withdrawal goes to your PayPal, Venmo, or Play+ account — and that verification data is stored under encryption for the retention period required by your state's regulations. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or close your account and request deletion where law allows.

Data Retention

We retain account records and transaction history for the period required under applicable state gaming regulations. You may request a copy through live chat or email at any time.

Cookie Controls

We use session cookies to keep you logged in across devices and analytics cookies to improve the platform. You can review and adjust your cookie preferences inside your account settings at any time.

Account Security

Your account is protected with SSL encryption, and any linked payment method — PayPal, Venmo, or Play+ — is tokenized so we never store raw credentials on our servers.

Update or Correct Your Records

If personal details on your account are incorrect, contact support via live chat or email with your account username and the correction needed. We aim to process straightforward updates promptly.

Legal and Policy Questions We Hear Most

These are the questions we get most often from account holders about our terms, data practices, and account rights. If your question isn't here, reach us through live chat or email from your account menu.

Access depends entirely on your state's law. foxwoods is available where state regulations permit online gaming. If your state does not allow it, your account will be restricted when you connect from that location.

We collect the information needed to verify your identity, process PayPal, Venmo, or Play+ transactions, and secure your account. We do not sell your data to third parties under any circumstances.

Submit a data access request through live chat or the support email found in your account's Help section. Include your username and we'll process the request within the timeframe required by applicable law.

You can request deletion of your account and associated personal data where state law permits it. Some transaction records must be retained for the period required by gaming regulations regardless of the request.

We notify you by email at the address on your account before any material change to our terms takes effect. Continued use of your account after that date constitutes acceptance of the updated terms.

No. PayPal, Venmo, and Play+ credentials are tokenized so we never hold raw payment details. Your account wallet links to your chosen method without storing the underlying account numbers on our systems.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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